Our Story

About HealthImportant AU

The Right Products and The Best Service

At HealthImportant AU, we know that the reasons to travel internationally are many and varied — that's why our products are too. Our full-service approach to providing international medical insurance products includes servicing vacationers, those working or living internationally for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence. To meet our members' needs, we have developed a comprehensive range of major medical, life, dental and disability products.

But providing world-class products and benefits is not enough. Since 1990, we've supported millions of people in almost every country with customer service that's second to none. Our dedicated team of international, multilingual specialists and highly trained customer service professionals back the benefits our members need with the services they want.


Single Resource

One call. One company. Your single resource. HealthImportant AU offers a full line of international medical insurance, trip cancellation and stop loss programs, as well as 24/7 emergency medical and travel assistance to meet the needs of anyone traveling or residing away from home.

Why Choose HealthImportant AU?

HealthImportant AU is an award-winning provider of global insurance benefits and assistance services. For more than 25 years, we have enabled our members to worry less and experience more by delivering the protection they need, backed by the support they deserve. With HealthImportant AU, members experience:

Global Support. With offices and partners across the globe, HealthImportant AU provides the support you need, when you need it. In fact, it's our corporate mission to be there to protect and enhance your health and well-being.

Service Without Obstacles. HealthImportant AU team of international, multilingual specialists is accustomed to working in multiple time zones, languages, and currencies. Our global reach means we can work without barriers.

Accessible Technology. Log on to the secure, 24-hour online portal, HealthImportant AU, to submit and view your claims, manage your account, search for providers, Live Chat with representatives, and more.

International Provider AccessSM. In addition to our expansive PPO network available for treatment received within the U.S., our proprietary IPA network of more than 17,000 accomplished physicians and facilities allows you to access quality care worldwide. Our direct billing arrangements can also ease the time and upfront expense at select providers.

Financial Stability. Our globally recognized underwriters, A-rated Sirius International Insurance Corporation (publ) and certain underwriters at Lloyd's, offer the financial security and reputation demanded by international consumers.

International Emergency Care. When you're away from home and a medical emergency occurs, you may not be able to wait for regular business hours. With our on-site medical staff, you have 24-hour access to highly qualified coordinators of emergency medical services and international treatment.